Finding an Email/Multimedia Message

This procedure describes how to find an email or multimedia message by defining search criteria.

What You Need

   Access to the MMBox, as described in MMBox Access

 How

1    Click Search.

The Search page appears with the search criteria, as described in Search Messages Page (see Figure: Search Messages Page).

2    Type the word or phrase to base the search on in the That contains..\Graphics..\Graphics.Word or Phrase field.

3    Under Include, do one of the following:

   To include only the subject lines of messages in the search operation, select Subject.

   To include subject, sender, and recipient information, select Header.

4    Under By Date, do one of the following:

   To search for all messages regardless of the date, select All.

   To restrict the search to a specific date, do one of the following

   To search by a specific date, select Messages dated, and then select the day, month, and year from the respective dropdown lists.

   To restrict the search to messages dated before a specific date, select Messages dated before, and then select the day, month, and year from the respective dropdown lists.

   To restrict the search to messages dated after a specific date, select Messages dated after, and then select the day, month, and year from the respective dropdown lists.

5    To include folders in the search operation, under In Folders, do one of the following:

   To include all system and personal folders, select All.

   To restrict the search to specific folders, select Selected and then select the checkboxes next to the desired folder-names.

The folder names are hidden and an Edit link appears. To view the folders you selected, or select other folders, click Edit.

6    To start the search with the defined criteria, on the toolbar, click  Start Search.

The Search Messages page appears showing the results of the search operation (Figure: Search Messages Page with Search Results).

Search Messages Page with Search Results

If the search is not successful, the title bar displays:

0 messages found

Parent Topic: MMBox Message Search Management Overview

Related Tasks:

Using Search Results